HD - SI KDR

{"xsrfToken":"b926c9500ee3a0966874b94bfbe2fa1fdaae3d10_lout","branding":{"id":"123","key":"hdkdr","name":"HD - SI KDR","portalBaseUrl":"/servicedesk/customer/portal/123"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/facae2ac-2fe7-42cc-af1f-b5bc229a4e2d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzkzNzNkZS1iZjcxLTRmNmUtYTU3My02MTU1MjRlMTU2YmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZhY2FlMmFjLTJmZTctNDJjYy1hZjFmLWI1YmMyMjlhNGUyZCI6WyJyZWFkIl19LCJleHAiOjE3NTI3ODg2MDMsIm5iZiI6MTc1Mjc4ODAwM30.8WLw9oGyEfpIO6yE5GGYKs6Ohyax7suOy4tjWVt6aqo&client=239373de-bf71-4f6e-a573-615524e156bd&mode=fit","logoId":"facae2ac-2fe7-42cc-af1f-b5bc229a4e2d","isLogoAvailable":true,"helpCenterTitle":"Witaj w centrum wsparcia SOFTIQ IT","sharedPortalName":"IT Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"pl-PL":{"helpCenterTitle":"Witaj w centrum wsparcia SOFTIQ IT","sharedPortalName":"IT Support","localeDisplayName":"polski (Polska)"},"en-US":{"helpCenterTitle":"Welcome to SOFTIQ IT Support website","sharedPortalName":"IT Support","localeDisplayName":"angielski (Stany Zjednoczone)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pl-PL","userLanguageTag":"pl-PL","portalThemeColor":"#2b3081","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzkzNzNkZS1iZjcxLTRmNmUtYTU3My02MTU1MjRlMTU2YmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTI3ODg2MDMsIm5iZiI6MTc1Mjc4ODAwM30.7HC9FyxF0pj9wefLiKgiIYAWrQK7r65AAklrhypfkMg&client=239373de-bf71-4f6e-a573-615524e156bd&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#2b3081","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"123","key":"hdkdr","projectId":10295,"serviceDeskId":123,"name":"HD - SI KDR","description":"<p>Witaj! Możesz utworzyć zgłoszenie w HD - SI KDR, korzystając z dostępnych opcji.</p>\n<p>W przypadku zgłoszenia awarii pamiętaj o konieczności załączenia formularza awarii UAW-01, stanowiącego załącznik do zgłoszenia. Wzór formularza wraz z opisem pól możesz znaleźć tutaj: <a href=\"https://softiqpl.sharepoint.com/:w:/s/hdtesty/EVSCvtDgN41BpcJujRQrqj0B0W_rn0D5hzZehxVDMygBVA?e=SXfVpF\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Wzór formularza UAW-01</a></p>\n<p>W przypadku zgłoszenia błędu pamiętaj o konieczności załączenia formularza błędu ZBL-01, stanowiącego załącznik do zgłoszenia. Wzór formularza wraz z opisem pól możesz znaleźć tutaj: <a href=\"https://softiqpl.sharepoint.com/:w:/s/hdtesty/EQlRNXISrVBMk9qvVNkzgLcBLaijXZYFZgZAdfT8CQahYw?e=al6RGq\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Wzór formularza ZBL-01</a></p>\n<p>Najczęściej zadawane pytania dostęne są tutaj: <b><a href=\"https://bazawiedzy.softiq.pl/kdr.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Najczęściej zadawane pytania</a></b></p>\n<p>Jeżeli potrzbujesz pomocy w obsłudze portalu Jira instrukcję można znaleźć tutaj: <a href=\"https://softiqpl.sharepoint.com/:b:/s/hdtesty/EZ-UugNJuk1Iu5_W7ybGuAIBzhd4g5ZBCn0hdmh8EwiD3g?e=ENgqZT\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Instrukcja obsługi portalu Jira</a></p>","portalBaseUrl":"/servicedesk/customer/portal/123","reqTypes":[{"id":"750","name":"Awaria","descriptionHtml":"","callToAction":"Awaria","introHtml":"","icon":10977,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10977","groups":[226],"key":""},{"id":"751","name":"Błąd 1","descriptionHtml":"","callToAction":"Błąd 1","introHtml":"","icon":10978,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10978","groups":[226],"key":""},{"id":"752","name":"Błąd 2k","descriptionHtml":"","callToAction":"Błąd 2k","introHtml":"","icon":10979,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10979","groups":[226],"key":""},{"id":"753","name":"Błąd 2n","descriptionHtml":"","callToAction":"Błąd 2n","introHtml":"","icon":10980,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10980","groups":[226],"key":""},{"id":"754","name":"Błąd 2r","descriptionHtml":"","callToAction":"Błąd 2r","introHtml":"","icon":10981,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10981","groups":[226],"key":""},{"id":"755","name":"Błąd 3","descriptionHtml":"","callToAction":"Błąd 3","introHtml":"","icon":10982,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10982","groups":[226],"key":""},{"id":"756","name":"Błąd P","descriptionHtml":"","callToAction":"Błąd P","introHtml":"","icon":10983,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10983","groups":[226],"key":""},{"id":"757","name":"Konsultacja","descriptionHtml":"","callToAction":"Konsultacja","introHtml":"","icon":10976,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10976","groups":[226],"key":""},{"id":"983","name":"Aktualizacja komponentu","descriptionHtml":"","callToAction":"Aktualizacja komponentu","introHtml":"","icon":11339,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11339","groups":[],"key":""},{"id":"887","name":"Konsultacja telefoniczna","descriptionHtml":"","callToAction":"Konsultacja telefoniczna","introHtml":"","icon":11275,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11275","groups":[],"key":""},{"id":"758","name":"Wniosek wysłany pocztą e-mail","descriptionHtml":"","callToAction":"Wniosek wysłany pocztą e-mail","introHtml":"<p>Wniosek otrzymany z kanału wsparcia e-mail.</p>","icon":10527,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":226,"name":"Błąd"}],"orderMapping":{"226":[757,750,751,752,753,754,755,756]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":123,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HDKDR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"polski (Polska)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzkzNzNkZS1iZjcxLTRmNmUtYTU3My02MTU1MjRlMTU2YmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI5NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI3ODkyMDMsIm5iZiI6MTc1Mjc4ODAwM30.-YhpTR4XCYbZUWXdVOh_aziJx92cU3xrFm9o88shtWc","targetCollection":"upload-project-10295","endpointUrl":"https://api.media.atlassian.com","clientId":"239373de-bf71-4f6e-a573-615524e156bd","tokenDurationInMins":20}},"reqCreate":{"id":754,"projectId":10295,"issueType":{"id":"10238","name":"[System] — zgłoszenie serwisowe"},"form":{"name":"Błąd 2r","descriptionHtml":"","callToAction":"Błąd 2r","intro":"","instructions":"","icon":10981,"iconUrl":"https://wsparcie.hd.softiq.pl/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10981","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Wyślij e-mail z potwierdzeniem na adres","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Podsumowanie","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Opis","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Załącznik","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/123/create/754","requestValidateBaseUrl":"/servicedesk/customer/portal/123/validate/754","calendarParams":{"firstDay":1,"date":"2025-07-17T23:33:23+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":true,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzkzNzNkZS1iZjcxLTRmNmUtYTU3My02MTU1MjRlMTU2YmQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDI5NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI3ODkyMDMsIm5iZiI6MTc1Mjc4ODAwM30.-YhpTR4XCYbZUWXdVOh_aziJx92cU3xrFm9o88shtWc","targetCollection":"upload-project-10295","endpointUrl":"https://api.media.atlassian.com","clientId":"239373de-bf71-4f6e-a573-615524e156bd","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=softiq","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"b926c9500ee3a0966874b94bfbe2fa1fdaae3d10_lout","baseUrl":"https://wsparcie.hd.softiq.pl/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://softiq.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["stycznia","lutego","marca","kwietnia","maja","czerwca","lipca","sierpnia","września","października","listopada","grudnia"],"monthsShort":["sty","lut","mar","kwi","maj","cze","lip","sie","wrz","paź","lis","gru"],"weekdaysShort":["N","Pn","Wt","Śr","Cz","Pt","So"],"weekdays":["niedziela","poniedziałek","wtorek","środa","czwartek","piątek","sobota"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"239373de-bf71-4f6e-a573-615524e156bd","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bcb17ca510b04a3a9296e866c625a773","siteDefaultLanguageTag":"pl-PL","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}